Q: Does Medicare cover any of the costs?
A: No. Assisted living facilities are not typically certified under the federal criteria for Medicare health coverage, therefore, the costs associated with room and board cannot be covered by this insurance plan and are, instead funded through private funds or a long term care insurance policy.
Q: Do you accept Long Term Care insurance?
A: Yes. We work with a variety of long term care insurance plans. Please check with your insurance provider as to the monthly amount covered, details of their payment process and the length of time the benefit is available.
Q: Is there a doctor on-site?
A: We do not staff a daily on-site physician, but we do have a Medical Director on staff. The Doctor has office hours in the Community weekly to visit patients on her service, oversee and perform case reviews with the clinical team. Our Medical Director is also available on-call for emergencies 24-hours a day.
Q: How do you determine if someone needs Memory Care?
A: Each resident undergoes a full assessment performed by one of our registered nurses and reviewed by the clinical team and Administrator to determine the best living arrangements for a successful stay at Lodge Lane. Ultimately, safety of the resident is the determining factor when considering a Memory Care assignment. Throughout a stay at Lodge Lane, the treatment team continually assess each resident’s needs and abilities individually to ensure the resident resides in the least restrictive environment with the best quality of life.
Q: What happens if someone runs out of money?
A: Residents who have spent their funds with Lodge Lane are able to apply for the state-funded medical assistance program, known as Delaware Medicaid. While Lodge Lane is not certified to accept Medicaid monies, we offer availability through our Kutz Rehabilitation & Nursing facility in order to provide a Medicaid-certified room. However, we can assist residents and families in making application to secure a room to any facility of their choice.
Q: Do you have staffing overnight?
A: Yes. The nursing department is run by a full-time Registered Nurse who is on-call 24/7. Certified nursing assistants and Licensed Practical Nurses are on-site for resident assistance 24-hours a day.
Q: Is there a standard staff-to-resident ratio?
A: While Delaware does not hold assisted livings to a set staffing ratio, Nursing Management and Administration collaborate to carefully consider the needs of the population in order to determine the proper staffing to maintain a safe environment for everyone.
Q: Is there a minimum stay with the contract? Is it a buy in?
A: No. Our contracts run on a month-to-month rental basis.
Q: Are your rooms furnished?
A: While our respite rooms provide furnishings, our Assisted Living and Neighborhood apartments are open for you to design with your own belongings. We have found that most residents prefer to personalize the space to make it home. Residents and families make arrangements for their current furniture to be transferred into the apartment prior to move-in. For those memory care residents in the Neighborhood, the use of their own furniture and pictures can help reduce anxiety and make the transition easier.
Q: How do I call when I need help?
A: Each of our assisted living residents are encouraged to purchase a medical alert button to signal the staff for assistance. The alert button is a one-time fee. For those residing on the Neighborhood, staff perform hourly safety checks along with frequent “touch points” throughout the day to ensure the residents are safe.